You can return the products you have ordered within 7 days from the date of receipt.
We cannot accept returns during the discounts, except from their exchange with another product. Discounted products are exempt from being refunded. The products should be returned within 7 days from the date of receipt; to be in the original packaging and in the same condition you received it (without being damaged or destroyed and without removing the label) with the purchase receipt or invoice.
The customer bears totally the return costs and customs charges.
The customer must ensure the safe return of products along with the assurance that will arrive at our offices in their original condition. We would suggest using a shipping company for return of your products with tracking service, so that you can easily find where your return is and if it has been delivered to our offices.
The product returns will be delivered at the below address:
5 Akti Kanari Str., 731 31, Chania, Crete, Greece
In case a product is returned because the customer refused to pay the import costs or duties, our company will ask the customer to pay the costs borne by our company for its return to our offices.
Important information: We can only accept product returns, refunds or exchanges on special orders if they are defective or damaged upon delivery.